Integrations Archive - Sinch https://sinch.com/integrations/ SMS Messaging, Voice, Email, Video & Verification APIs | Sinch Wed, 25 Jun 2025 06:33:22 +0000 en-US hourly 1 https://sinch.com/wp-content/uploads/2024/06/cropped-apple-touch-icon-512x512-1-32x32.png Integrations Archive - Sinch https://sinch.com/integrations/ 32 32 Workato https://sinch.com/integrations/workato/ Fri, 23 May 2025 12:13:32 +0000 https://sinch.com/?post_type=integration&p=159075 Connect, engage, and scale conversations beyond the computer—all from your existing Workato setup. Our Sinch SMS & MMS integration brings real-time, automated mobile messaging into your workflows to help teams reduce manual work and increase customer and vendor engagement. This integration makes it easy to deliver the right message, at the right time, at scale […]

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Connect, engage, and scale conversations beyond the computer—all from your existing Workato setup.

Our Sinch SMS & MMS integration brings real-time, automated mobile messaging into your workflows to help teams reduce manual work and increase customer and vendor engagement.

This integration makes it easy to deliver the right message, at the right time, at scale — without switching tools — whether you’re looking to send SMS or MMS for internal admin processes, keeping customers informed, or improving operational efficiency across departments.

Start delivering timely SMS & MMS communications to your audience by bringing texting features seamlessly into your Workato workflows.

Popular ways to use SMS and MMS in Workato with the Sinch Engage integration

Finance Operations

Send automated SMS payment reminders triggered by invoice generation, reducing overdue payments without manual follow-up.

Order Management

Trigger SMS alerts when an order is placed, shipped, or delayed — keeping customers informed and reducing inbound support tickets.

Lead Follow-Up and Nurture

Automatically follow up with leads after form submissions or demo requests — ensuring timely engagement that boosts conversion rates.

Internal Alerts and Admin Updates

Ops and IT teams trigger SMS alerts for internal stakeholders during outages, security issues, or urgent operational updates — ensuring visibility beyond email.

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]]> Zoho CRM https://sinch.com/integrations/zoho-crm/ Fri, 28 Mar 2025 13:50:42 +0000 https://sinch.com/?post_type=integration&p=155405 Zoho CRM text messaging integration Drive more customer engagement and conversion with personalized and automated SMS campaigns—all from within your familiar Zoho CRM platform.  With this integration, you can reach your customers where they are 24/7—on their phones. Get all the SMS capabilities you need to securely and efficiently send automated appointment reminders, follow up […]

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Zoho CRM text messaging integration

Drive more customer engagement and conversion with personalized and automated SMS campaigns—all from within your familiar Zoho CRM platform. 

With this integration, you can reach your customers where they are 24/7—on their phones. Get all the SMS capabilities you need to securely and efficiently send automated appointment reminders, follow up with leads, and engage with existing customers you already have in Zoho CRM.  

Key benefits of this integration: 

  • Easily reach customers SMS with regular texts or templated blasts 
  • Drive conversions with automated SMS in drip campaigns and workflows 
  • Stay on top of conversations with push notifications, auto-replies, and templates 
  • Manage all text in one team inbox, with live pop-up notifications   
  • Maintain compliance with automated opt-out management 

Start delivering timely SMS communications to engage and convert more customers and bring messaging into the workflows you already have in Zoho CRM.

Popular ways to leverage SMS on Zoho CRM with the Sinch Engage integration

Outbound Communications

Send individual or bulk text messages through an easy-to-use, natively integrated platform. Track all communications directly in your CRM.

Two-way Conversations

View and respond to incoming SMS and MMS messages instantly within your CRM. Stay on top of conversations with live pop-up and email notifications.

Automated Messaging

Create templated SMS campaigns, automated drip sequences, and appointment reminders to engage thousands of contacts while maintaining personalization.

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]]> HubSpot https://sinch.com/integrations/hubspot/ Fri, 28 Mar 2025 13:49:26 +0000 https://sinch.com/?post_type=integration&p=155284 HubSpot SMS & MMS integration Drive more customer engagement and conversion with personalized and automated SMS campaigns—all from within your HubSpot workflows.  With Sinch’s integration with HubSpot, you can easily create, schedule, and measure performance of SMS campaigns using data that’s already in Hubspot. That leads to more results from promotional campaigns, individual lead nurture, […]

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HubSpot SMS & MMS integration

Drive more customer engagement and conversion with personalized and automated SMS campaigns—all from within your HubSpot workflows. 

With Sinch’s integration with HubSpot, you can easily create, schedule, and measure performance of SMS campaigns using data that’s already in Hubspot. That leads to more results from promotional campaigns, individual lead nurture, and automated follow-ups.  
Key benefits of this integration: 

  • Save time with automated SMS & MMS in HubSpot workflows  
  • Easily track all messaging activity in HubSpot contact records 
  • Send relevant, targeted SMS communications using HubSpot lists 
  • Personalize your SMS messages by using contact properties  
  • Maintain compliance with automated opt-out reporting  
  • Track success with link interaction and delivery status reporting  
  • Add Sinch to HubSpot’s Conversations Inbox for easy communications management 

Start delivering timely SMS communications to engage and convert more customers and bring them into the workflows you already have in Hubspot. 

How top companies use SMS on Hubspot with the Sinch Engage integration

Lead Management

Transform your lead nurturing with automated follow-ups and instant sales notifications in HubSpot deal workflows.

Customer Support

Streamline your support operations with automated ticket updates, and satisfaction surveys in HubSpot ServiceHub.

Marketing Automation

Combine HubSpot’s powerful segmentation and Sinch’s bulk SMS & MMS capabilities to create targeted campaigns that convert.

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]]> ActiveCampaign https://sinch.com/integrations/activecampaign/ Fri, 28 Mar 2025 13:49:23 +0000 https://sinch.com/?post_type=integration&p=155309 ActiveCampaign text message integration Ignite your customer experience workflows by adding SMS directly within ActiveCampaign. With Sinch’s ActiveCampaign integration, you can drive more engagement and conversions by reaching customers where they are 24/7—on their phones. Easily send promotional SMS campaigns, automated notifications, and everything in between for more ROI on your customer communications. Key benefits […]

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ActiveCampaign text message integration

Ignite your customer experience workflows by adding SMS directly within ActiveCampaign.

With Sinch’s ActiveCampaign integration, you can drive more engagement and conversions by reaching customers where they are 24/7—on their phones. Easily send promotional SMS campaigns, automated notifications, and everything in between for more ROI on your customer communications.

Key benefits of this integration:  

  • Save time and streamline operations by building automated SMS workflows 
  • Boost customer experience by engaging customers in channels they enjoy 
  • Get a 360-degree view with messages automatically logged in contact records 
  • Trigger automations based on inbound SMS responses 

Start delivering timely SMS communications to engage and convert more customers and bring them into the workflows you already have in ActiveCampaign. 

Popular ways to use SMS on ActiveCampaign with the Sinch Engage integration

Marketing Campaigns

Use bulk SMS to send personalized offers, sale announcements, and new product launches to grow your revenue.

Meeting and Event Management

Improve attendee rates and engagement with automated SMS confirmations and reminders.

Sales engagement

Nurture leads and drive conversion with automated touch-points that help seal the deal with prospects.

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]]> Microsoft Dynamics 365 https://sinch.com/integrations/microsoft-dynamics-365/ Fri, 28 Mar 2025 13:49:16 +0000 https://sinch.com/?post_type=engage&p=154882 Microsoft Dynamics text message integration Transform your Microsoft Dynamics experience with our seamless SMS integration that helps you engage customers, save time, and stay organized.  With this integration, you can easily send personalized SMS communications and automate key touchpoints throughout the customer journey—like following up with prospects, automating notifications, and sending support updates.  Key benefits […]

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Microsoft Dynamics text message integration

Transform your Microsoft Dynamics experience with our seamless SMS integration that helps you engage customers, save time, and stay organized. 

With this integration, you can easily send personalized SMS communications and automate key touchpoints throughout the customer journey—like following up with prospects, automating notifications, and sending support updates. 

Key benefits of this integration: 

  • Set up in minutes and engage customers in real-time without leaving Dynamics  
  • Create automated time-based SMS workflows to keep leads engaged  
  • Easily track all communications in your Entity’s Timeline  
  • Reach a wide audience with bulk SMS using personalized templates  

Start delivering timely SMS communications to engage and convert customers and bring messaging into the workflows you already have in Microsoft Dynamics. 

Popular ways to use SMS on Microsoft Dynamics with the Sinch Engage integration

Sales Acceleration

Follow up with leads via SMS and provide links to your website or calendar to keep conversations moving forward and accelerate your sales cycle.

Customer Support

Reduce call waiting times by enabling two-way conversational messaging between customers and your support team.

Delivery Tracking

Keep customers informed, reduce lost packages, and ensure successful deliveries with automated SMS tracking notifications.

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]]> Shopify https://sinch.com/integrations/shopify/ Fri, 28 Mar 2025 13:48:54 +0000 https://sinch.com/?post_type=engage&p=154450 Shopify text message integration Unlock revenue growth and boost customer engagement by adding SMS campaigns to your customer communications—all from within Shopify.  Our Shopify SMS integration helps you convert window shoppers, gain return customers, and maximize ROI by reaching your customers where they are 24/7—on their phones. Get set up in minutes—no tech skills required.  […]

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Shopify text message integration

Unlock revenue growth and boost customer engagement by adding SMS campaigns to your customer communications—all from within Shopify. 

Our Shopify SMS integration helps you convert window shoppers, gain return customers, and maximize ROI by reaching your customers where they are 24/7—on their phones. Get set up in minutes—no tech skills required. 

Key benefits of this integration: 

  • Recover abandoned carts with personalized SMS reminders  
  • Create targeted segments to send to, based on Shopify buyer behavior insights  
  • Entice shoppers with campaigns that include discounts and checkout URLs 
  • Drive followers to your store by setting up automated Instagram replies  
  • Streamline customer support operations through 1:1 text messaging 
  • Be strategic with ecommerce marketing by adding automated SMS in Shopify Flow  
  • Monitor campaign effectiveness with detailed SMS analytics and reporting  

Attract, convert, and engage more customers via SMS and WhatsApp, and do it seamlessly with your existing Shopify data and workflows.  

How businesses leverage SMS on Shopify with the Sinch Engage integration

Abandoned Cart Recovery

Pull back the 7 out of 10 shoppers who abandon their carts with automated, personalized text messages that drive conversion.

Drip, 2023 Cart Abandonment Statistics

Marketing Campaigns

Send bulk SMS campaigns with special offers, restock updates, and engaging winback messages to boost revenue.

Social Media Conversion

Turn social followers into customers by creating automated Instagram replies that direct followers to your Shopify store with exclusive offers.

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]]> Salesforce https://sinch.com/integrations/salesforce/ Fri, 28 Mar 2025 13:47:28 +0000 https://sinch.com/?post_type=integration&p=155310 Salesforce automated SMS integration Easily connect with your customers and drive more conversions with less effort via automated and conversational SMS – and do it all directly from Salesforce.  Our native integration is built right into Salesforce, making it simple to have two-way conversational messaging, and create regular and automated SMS messages for nurture campaigns, automated […]

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Salesforce automated SMS integration

Easily connect with your customers and drive more conversions with less effort via automated and conversational SMS – and do it all directly from Salesforce. 

Our native integration is built right into Salesforce, making it simple to have two-way conversational messaging, and create regular and automated SMS messages for nurture campaigns, automated reminders, personalized drip campaigns, and more.

 Key benefits of this integration: 

  • Connect with contacts in real-time using two-way SMS & WhatsApp  
  • Send targeted campaigns with segments from Salesforce lists or reports 
  • Reduce your team’s workload with message templates and automated SMS 
  • Keep on top of conversations with pop-up notifications in Salesforce 
  • Increase efficiency by using SMS keywords to create leads and update records 
  • View messaging activity alongside other data on contact records 

Start delivering timely SMS communications to engage and convert more customers and bring messaging into the workflows you already have in Salesforce

How businesses leverage SMS on Salesforce with the Sinch Engage integration

Sales & Lead Nurturing

Convert prospects with timely automated SMS communications integrated directly into your Salesforce Flows. Build personalized campaigns and respond to leads in real-time.

Appointment Management

Reduce no-shows and manage cancellations efficiently with automated SMS reminders for upcoming appointments and events sent directly from Salesforce.

Marketing Campaigns

Create and send bulk SMS campaigns with personalized templates and manage responses with conversational messaging, all within your familiar Salesforce interface.

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]]> BigCommerce https://sinch.com/integrations/bigcommerce/ Fri, 28 Mar 2025 13:44:59 +0000 https://sinch.com/?post_type=integration&p=155258 BigCommerce automated SMS integration With almost half of online purchases made on mobile, BigCommerce SMS marketing— powered by Sinch Engage—puts your messages where your customers shop.  With this BigCommerce SMS integration, you can create automated messaging to recover abandoned carts, send personalized campaigns, and deliver VIP promotions and deals – all from one integrated platform.  […]

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BigCommerce automated SMS integration

With almost half of online purchases made on mobile, BigCommerce SMS marketing— powered by Sinch Engage—puts your messages where your customers shop. 

With this BigCommerce SMS integration, you can create automated messaging to recover abandoned carts, send personalized campaigns, and deliver VIP promotions and deals – all from one integrated platform. 

Key benefits of this integration: 

  • Increase conversions with automated abandoned cart reminders 
  • Draw back window shoppers with personalized promotion campaigns 
  • Optimize campaign performance with ROI and revenue recovered reporting 
  • Connect across multiple channels including Instagram and Facebook Messenger 
  • Access all features through a single, easy-to-use web portal 

Start delivering timely SMS communications to engage and convert more customers and bring them into the workflows you already have in BigCommerce. 

Popular ways to use SMS on BigCommerce with the Sinch Engage integration

Campaign Performance

Track your campaign ROI and revenue recovered in real-time to understand what’s delivering value and optimize your marketing strategy.

Cart Recovery

Turn abandoned carts into sales with well-timed automatic reminders and personalized offers that bring customers back.

Customer Engagement

Build loyalty and increase marketing ROI through personalized, omnichannel campaigns that reach customers where they prefer to engage.

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]]> Epic https://sinch.com/integrations/epic/ Fri, 28 Mar 2025 13:43:09 +0000 https://sinch.com/?post_type=integration&p=155283 Epic MyChart text messaging integration Epic’s MyChart patient portal, which provides patients with health coaching, education, and reminders to manage their health, can integrate with Sinch to enable text messaging for patient communications.  Sinch’s SMS integration allows healthcare providers to send regular and automated text messages to patients, enabling them to access health information, schedule […]

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Epic MyChart text messaging integration

Epic’s MyChart patient portal, which provides patients with health coaching, education, and reminders to manage their health, can integrate with Sinch to enable text messaging for patient communications. 

Sinch’s SMS integration allows healthcare providers to send regular and automated text messages to patients, enabling them to access health information, schedule appointments, and receive reminders, all within the MyChart platform. 

Key benefits of this integration: 

  • Enable direct patient communication, allowing them to ask questions, request referrals, and manage appointments through two-way texting 
  • Provide higher quality patient care by reaching them where they are — on mobile 
  • Reduce no-shows with real-time appointment reminders and confirmations 
  • Deliver timely and critical medication and care notifications 
  • Capture feedback with patient engagement workflows 
  • Track and manage patient responses and referral requests 

With this integration, healthcare providers can offer a better patient experience and also significantly reduce no-shows, which currently cost the US healthcare industry more than $150 billion annually. 

How healthcare teams use SMS on Epic MyChart with the Sinch Engage integration

Appointment Management

Reduce no-shows and streamline scheduling by enabling patients to confirm, cancel, or reschedule appointments instantly through text messaging.

Medication Adherence

Improve patient outcomes by sending automated reminders for medication schedules and self-administered tests at predetermined times.

Patient Engagement

Enhance patient satisfaction by following up on in-person discussions, collecting feedback through surveys, and enabling direct communication with healthcare professionals.

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]]> NetSuite https://sinch.com/integrations/netsuite/ Thu, 27 Mar 2025 09:50:10 +0000 https://sinch.com/?post_type=integration&p=155427 NetSuite SMS & MMS integration Boost customer engagement and cut response times in half with SMS – all natively integrated into NetSuite.  NetSuite’s integration with Sinch Engage enables you to send regular and automated messages to your customers easily and efficiently for core parts of business, like coordinating field service visits, confirming deliveries, and customer […]

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NetSuite SMS & MMS integration

Boost customer engagement and cut response times in half with SMS – all natively integrated into NetSuite. 

NetSuite’s integration with Sinch Engage enables you to send regular and automated messages to your customers easily and efficiently for core parts of business, like coordinating field service visits, confirming deliveries, and customer support. 

Get set up in minutes—no tech skills needed. 

Key benefits of this integration: 

  • Reach customers and field technicians in real-time via mobile 
  • Make proof of delivery easy – send MMS with PDF documentation 
  • Maintain all SMS conversations in one place, across all contact records 
  • Increase operational efficiency with easy, automated SMS workflows 
  • Create templates for quick and consistent team messaging  
  • Access 24/7 support from our messaging experts  

Start delivering timely SMS communications to engage and convert customers and bring messaging into the workflows you already have in NetSuite.

How businesses leverage SMS on NetSuite with the Sinch Engage integration

Delivery Management

Keep customers informed with automated SMS updates for order tracking and delivery confirmations, including MMS capabilities for proof of delivery.

Field Service Communications

Coordinate with field technicians through real-time SMS notifications, improving response times and customer satisfaction.

IT Notifications

Integrate SMS with your tech stack to automatically send IT notifications for enhanced security and operational efficiency.

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