Achieve more with email and SMS in 2024 

Why you need to read this white paper…

• It’s widely accepted that signaling networks are being exploited on a global scale. This is affecting both operators and individual subscribers. If networks are left without adequate protection, MNOs are jeopardizing their reputation and consumer trust in their brand

• A smartphone user may be targeted in a number of ways through technologies offered by their device, including financial fraud, identity theft, their device may be incorporated into a botnet, or may even be remotely monitored and their private data continuously exfiltrated

• Many operators have already started exploring the available solutions on the market and started the deployment of sophisticated and stateful firewalls. It can be argued, that an MNO has a choice of three classes of signaling security countermeasures available today

• Fraud exists in virtually every industry, but despite SS7 being seen as flawed in terms of security, the networks continue to run and are doing so very well. We still have time to meet the signaling security challenges, and build a layer of protection into our legacy networks

Why you need to read this white paper…

• The market is transforming from one made up of communication service providers to one consisting of digital service providers. Consumers demand more control over the services they use, and with the constant increase in the number of devices, MNOs need to move with the times

• Operators can reap the rewards from the adoption of PCC architectures, which include maximizing network value, reducing operational work, faster time to market, higher customer satisfaction, and increased automaton, just to name a few

• Challenger operators and MVNOs are already shaking things up, coming to market with an offering optimized for the digital world. MNOs who lack the capabilities to fully embrace the digital experience are simply failing to meet the needs of their customers

• How does PCC apply in today’s world? For one, it can play a role in controlling roll over data, ensuring every byte of data within a subscription is counted and apportioned accurately. It even has application in video streaming and VoLTE

SMS 2FA done right: it’s all about message delivery quality

• Understand the what, why, and how of SMS-based 2FA

• Discover the requirements and best practices for message delivery

• Avoid customer frustration and revenue loss by choosing a certified messaging provider – like Sinch!

Looking for a fast, frictionless authentication solution? Keep reading.

• The myths around the security of 2FA through SMS

• Why the potential security issues of the method don’t outweigh its benefits

• The importance of choosing a trusted, certified CPaaS platform – like Sinch!

Dive into mobile messaging on a global scale and take a look at how businesses can make the most of it to engage with customers

• Adding value and maintaining relevance in business marketing

• Meeting consumers on the channels that are right for them

• Building trust to ensure long-lasting relationships

Dive into digital transformation and get the lowdown on how to deliver a positive customer experience

• Has COVID-19 created a new homebody economy? Get insights on how consumers think they’ll behave post-pandemic

• Millennials and Gen Z are outspoken about what they want. Find out how key demographics want to interact with brands

• Consumers are ready for conversational artificial intelligence. Discover how to open lines of communication for the best results

• Retailers need to catch up to remain relevant. Learn how feature-rich, mobile messaging can boost customer loyalty

Are banks stuck in a rut?

• Get insights on how COVID-19 has reshaped daily life

• Find out what customers crave in mobile banking

• Learn how to keep your employees engaged in a virtual world

• Discover the path forward to increase revenue, decrease costs, and improve customer loyalty