Webinars Archive - Sinch https://sinch.com/webinars/ SMS Messaging, Voice, Email, Video & Verification APIs | Sinch Mon, 28 Oct 2024 12:47:24 +0000 en-US hourly 1 https://sinch.com/wp-content/uploads/2024/06/cropped-apple-touch-icon-512x512-1-32x32.png Webinars Archive - Sinch https://sinch.com/webinars/ 32 32 Connecting the future: CPaaS insights https://sinch.com/webinars/connecting-future-cpaas-insights/ Wed, 31 Jul 2024 04:57:09 +0000 https://sinchimportfinal.local/?post_type=webinars&p=5459 The post Connecting the future: CPaaS insights appeared first on Sinch.

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Webinar

Connecting the future: CPaaS insights

Explore the latest insights and trends in our on-demand LinkedIn Live stream. Join Jean-Paul Small, Editor-in-Chief at Sinch, and Pamela Clark-Dickson, Principal Analyst at Omnia, as they delve into the evolving landscape of CPaaS.

Webinar: Connecting the future – CPaaS insights

Connecting the future: CPaaS insights

Their discussion covers the journey from CPaaS’s inception, key drivers of its growth, and insights into the future of enterprise communication solutions. This session will equip you with valuable CPaaS insights and a glimpse into its ever-evolving market dynamics.

Learn more
Talk to an expert

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]]> Channel Chat Webinar: Verification https://sinch.com/webinars/channel-chat-webinar-verification/ Wed, 31 Jul 2024 04:33:22 +0000 https://sinchimportfinal.local/?post_type=webinars&p=5457 The post Channel Chat Webinar: Verification appeared first on Sinch.

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Webinar

Channel Chat — all about Verification

Harmonizing Security and Ease

March 2024

In this episode of our quarterly Channel Chats, the channel partner team discussed the hot topic of verification — two-factor authentication with multiple messaging channels, text-to-speech, and email.

Topic

Best Practices

Find out how to partner with us.
Learn more

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]]> Apple & RCS: Hype? Disrupter? Both? What you need to know https://sinch.com/webinars/apple-rcs-hype-disrupter-both-what-you-need-know/ Wed, 31 Jul 2024 04:10:41 +0000 https://sinchimportfinal.local/?post_type=webinars&p=5455 The post Apple & RCS: Hype? Disrupter? Both? What you need to know appeared first on Sinch.

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Webinar

Apple & RCS: Hype? Disrupter? Both? What you need to know

Apple & RCS: Hype? Disrupter? Both? What you need to know

Last month, Apple made waves with a huge announcement: It would adopt RCS messaging sometime in 2024.

This announcement flooded the market with questions…

  • What is RCS and why does it matter to businesses?

  • What are the near-term ramifications of this change?

  • How should organizations prepare for what’s next?

Join our experts at Sinch, the leading global provider of RCS, for the answers. Get up to speed on everything you need to know about what’s coming, how the landscape could change, and recommended actions to take.

Learn more
Talk to an expert

The post Apple & RCS: Hype? Disrupter? Both? What you need to know appeared first on Sinch.

]]> Branded messages with RCS https://sinch.com/webinars/branded-messages-rcs/ Wed, 31 Jul 2024 03:33:05 +0000 https://sinchimportfinal.local/?post_type=webinars&p=5450 The post Branded messages with RCS appeared first on Sinch.

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Webinar

RCS – the next level of customer engagement

Branded messages with RCS - Webinar

Branded messages with RCS

RCS has been on the radar for a while now, and it’s arrived to elevate customer engagement and satisfaction. Get ready to explore its incredible potential in this webinar.

Watch RCS-expert and thought leader Stuart Mitchell and moderator Lotta Forså have a conversation about what the fuss is all about, and he will explain how you can: 

  • Get started with RCS  

  • Achieve better results from your messaging campaigns

  • Increase brand awareness and trust by verifying your brand

  • Make your content more engaging and fun (more images, less text)! 

  • Learn RCS best practices from some global Sinch customers 

Learn more
Talk to an expert

Benefits of RCS

Enhanced user experience

Branded, verified sender IDs

Improved reporting data

No technical changes to transition from SMS to RCS

Typically same cost per message as SMS

SMS as fallback

The post Branded messages with RCS appeared first on Sinch.

]]> Discover new revenue streams with Microsoft Teams https://sinch.com/webinars/discover-new-revenue-streams-microsoft-teams/ Wed, 31 Jul 2024 03:24:03 +0000 https://sinchimportfinal.local/?post_type=webinars&p=5447 The post Discover new revenue streams with Microsoft Teams appeared first on Sinch.

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Webinar

Discover new revenue streams with Microsoft Teams

Operator Connect for Partners Webinar

Rely on Teams calling

Demand for Microsoft Teams is still skyrocketing with monthly users reaching 300 million (as of 2023)! Over 1 million organizations are taking advantage of Microsoft Teams Phone System as their primary business phone system.

Why are enterprises relying on Teams calling? 

  • Improved security

  • Increased service quality

  • Reduced time and costs

Topic

Best Practices

Learn how you can leverage the Sinch network and number coverage to take advantage of a turnkey, highly automated solution with a:

  • Partner management portal

  • Branded customer administration portal

  • Low-touch order management system 

  • Efficient service and support 

Talk to an expert

The post Discover new revenue streams with Microsoft Teams appeared first on Sinch.

]]> Channel Chat Webinar: SIP Trunking https://sinch.com/webinars/channel-chat-webinar-sip-trunking/ Wed, 31 Jul 2024 02:41:16 +0000 https://sinchimportfinal.local/?post_type=webinars&p=5438 The post Channel Chat Webinar: SIP Trunking appeared first on Sinch.

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Webinar

Channel Chat — all about SIP

Choosing a SIP Provider

November 2023

Channel Chat is a quarterly webinar series where the Sinch channel partner team highlights a recent win, discusses hot topics to help you sell more, and shares the latest Sinch news.

In this Channel Chat, we focus on five things companies look for when choosing a SIP provider and a customer success story implementing Sinch SIP trunking.

What matters most when selecting a SIP provider? 

  • Scalability

  • Flexibility 

  • Security 

  • Cost savings

  • Reliability 

Look for future Channel Chat webinars featuring different products and topics and contact us to discuss any opportunities to partner.

Topic

Best Practices

Find out how to partner with us.
Learn more

The post Channel Chat Webinar: SIP Trunking appeared first on Sinch.

]]> Banking CX trends you cannot ignore https://sinch.com/webinars/banking-cx-trends-you-cannot-ignore-0/ Wed, 31 Jul 2024 02:34:13 +0000 https://sinchimportfinal.local/?post_type=webinars&p=5436 The post Banking CX trends you cannot ignore appeared first on Sinch.

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Webinar

Banking CX trends you can’t ignore

Watch this on-demand webinar to know what banking and financial services customers really want

Harmonizing Security and Ease

What’s on the agenda?

It’s personal

1 in 3 customers have switched banks to get a better mobile experience – learn what that better mobile experience looks like.

A sense of security breeds trust

73% of customers who say their bank keeps their personal information and account secure also say they trust their bank – find out how verification services are the key to unlocking the security customers crave.

Bots are hot

… but no substitute for human connections. 95% of customers want to switch instantly from messaging chat to a voice call – explore finding the perfect balance between AI, automation, and the human touch.

The changing word of customer interaction

FirstBank explains all! Understand the value of conversational banking in today’s world from increased marketing returns, more effective customer care and even lower costs.

The post Banking CX trends you cannot ignore appeared first on Sinch.

]]> Time for a telecom rehab? Tips for implementing voice for Teams https://sinch.com/webinars/tips-for-implementing-voice-for-teams/ Wed, 31 Jul 2024 02:28:24 +0000 https://sinchimportfinal.local/?post_type=webinars&p=5431 The post Time for a telecom rehab? Tips for implementing voice for Teams appeared first on Sinch.

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Webinar

Time for a telecom rehab? Tips for implementing voice for Teams

  • Manage and scale voice communications cost-effectively

  • Implement voice-calling for Teams to increase quality and improve efficiency

  • Enhance employee and customer experience with increased confidence and security

Image for Time for a telecom rehab? Tips for implementing voice for Teams
Time for a telecom rehab?

How can you overcome M&A challenges with Teams calling?

Hear directly from Chris Patterson, director of IT and HIPAA security officer for Florida Orthopaedic Institute, as he shares his perspective and journey to implement Teams voice calling, and his partnership with Sinch and Synoptek.

See how they put together solutions to overcome critical challenges of the healthcare organization’s dramatic growth and acquisition strategy:

  • Optimizing costs after acquiring disparate systems

  • Enhancing voice quality and decreasing provider response time

  • Implementing secure message platforms for employees

Speakers

Image for Chris Patterson

Chris Patterson

Director of IT and HIPAA Security Officer, Florida Orthopaedic Institute (FOI)
Image for Ricardo Ordonez

Ricardo Ordonez

Real-Time Communications Practice Manager, Synoptek
Image for Miles Feinberg

Miles Feinberg

Southeast Regional Business Manager, Synoptek
Image for Kent Caldwell

Kent Caldwell

Voice Solutions Architect, Sinch

How can we help you improve your communication services?

The post Time for a telecom rehab? Tips for implementing voice for Teams appeared first on Sinch.

]]> A guide to STIR/SHAKEN certification https://sinch.com/webinars/guide-stirshaken-certification/ Wed, 31 Jul 2024 02:13:47 +0000 https://sinchimportfinal.local/?post_type=webinars&p=5429 The post A guide to STIR/SHAKEN certification appeared first on Sinch.

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Webinar

A guide to STIR/SHAKEN certification

Learn how to obtain a STIR/SHAKEN certification.

STIR/SHAKEN Certification Guide

Are you wondering how to get started with the STIR/SHAKEN certification process?

Our team will show you what you need to do to be compliant.

In this Webinar we’ll cover:

  • Who needs to obtain certification

  • Define the prerequisites for certification

  • What you need to do to obtain certification

  • How Inteliquent, a Sinch company, can you implement a hosted solution

  • Answer your pressing questions

Join our STIR/SHAKEN experts:

Topic

Best Practices

  • Henry Hayter, Neustar

  • Carey Roesel, Inteserra

  • John Nickey, Sinch Voice

The post A guide to STIR/SHAKEN certification appeared first on Sinch.

]]> Conversations to conversion: bridge the gap with personalization https://sinch.com/webinars/conversations-conversion-bridge-gap-personalization-0/ Wed, 31 Jul 2024 01:55:00 +0000 https://sinchimportfinal.local/?post_type=webinars&p=5427 The post Conversations to conversion: bridge the gap with personalization appeared first on Sinch.

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Webinar

Conversations to conversion: bridge the gap with personalization

Meta Summary

Automate and personalize the customer experience. Just watch our webinar and know how to properly communicate, engage, and empower the customer experience.

Conversations to Conversion_ Bridge the Gap with Personalization

How personalization drives conversions and loyalty in retail

Hear from industry-leading technology experts as they discuss the importance of creating a successful buyer journey for customers. What makes a successful buyer’s journey? How should commerce brands communicate with their customers to ensure they stand out in a crowded market? Get the answers to those questions and more as our panel provides insights on how to properly communicate, engage, and empower the customer experience through automation and personalization.

Topic

Conversational Marketing

The post Conversations to conversion: bridge the gap with personalization appeared first on Sinch.

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